Sage Error 1404: Causes and How to Fix It

Sage accounting software is typically reliable, but sometimes users encounter annoying error codes like Error 1920. This detailed guide will explain what these common Sage error codes signify, their possible causes, and step-by-step solutions to correct them.

Understanding Sage Error Codes

Sage error codes usually appear during installation, updates, or daily use. The most common ones include:

• 
  
• Error 1404: Installation failure
  
• Error 1920: Service failed to start
  
• Error 1603: Fatal update error
  
• Error 1935: Assembly registration failure
  
• Error 1304: Folder permissions issue
  

Sage Error 1404: Detailed Analysis

Significance

Error 1404 typically occurs during Sage setup and indicates a permissions issue with the database installation.

Frequent Causes

• 
  
• Inadequate user privileges
  
• Corrupted SQL Server files
  
• Conflicting applications
  
• Improper Windows configuration
  

Detailed Solutions

1. 
   
2. Execute the installer as admin:
   
   • 
     
   • Right-click the setup file
     
   • Select "Open as admin"
     
   
   
   
3. Disable antivirus software temporarily
   
4. Check SQL Server installation:
   
   • 
     
   • Open Services.msc
     
   • Look for SQL Server (SAGE) service
     
   • Start if stopped
     
   
   
   
5. Reinstall Microsoft SQL Server if needed
   

Sage Error 1920: Comprehensive Guide

Significance

Error 1920 indicates that Sage couldn't start a necessary service, stopping the software from functioning correctly.

Common Causes

• 
  
• Corrupted Sage background processes
  
• Improper service configuration
  
• Permission problems
  
• Conflicts with background applications
  

Detailed Solutions

1. 
   
2. Check Sage services:
   
   • 
     
   • Press Windows + R, type "services.msc", press Enter
     
   • Look for sage50.support Sage-related services
     
   • Restart any inactive services
     
   
   
   
3. Change service properties:
   
   • 
     
   • Double-click the Sage service
     
   • Go to "Log On" tab
     
   • Select "Local System account"
     
   
   
   
4. Repair Sage if needed
   

Other Frequent Sage Error Codes

Error 1603: Update Failure

Solutions:

1. 
   
2. Clear temporary files using Disk Cleanup
   
3. Disable antivirus software
   
4. Run installer in compatible mode
   

Error 1935: Component Issue

Fixes:

1. 
   
2. Register Microsoft .NET Framework
   
3. Install latest Windows updates
   
4. Reinstall Microsoft Visual C++ Redistributables
   

Error 1304: Folder Access Problem

Solutions:

1. 
   
2. Take ownership of the installation folder
   
3. Give complete access rights to the user
   
4. Turn off User Account Control (UAC) temporarily
   

Advanced Troubleshooting Methods

1. Checking Sage Log Files

To locate detailed error information:

1. 
   
2. Navigate to: C:\ProgramData\Sage\Logs
   
3. Open the most recent log file
   
4. Search for "error" or "failed"
   
5. Record the specific error details
   

2. Using Sage in Diagnostic Mode

To identify software interference:

1. 
   
2. Press Windows + R, type "msconfig", press Enter
   
3. Go to "Services" tab, check "Hide all Microsoft services"
   
4. Click "Disable all"
   
5. Go to "Startup" tab, click "Open Task Manager"
   
6. Disable all startup items
   
7. Restart your computer
   

3. Repairing Windows System Entries

Warning: Only for experienced users:

1. 
   
2. Press Windows + R, type "regedit", press Enter
   
3. Backup the registry: File > Export
   
4. Navigate to: HKEY_LOCAL_MACHINE\SOFTWARE\Sage
   
5. Delete any corrupted entries
   
6. Restart your computer
   

Preventive Measures

To minimize Sage error codes in the future:

• 
  
• Always run Sage as admin
  
• Keep Windows and Sage updated
  
• Regularly clear temporary files
  
• Create system backups before significant changes
  
• Employ a dedicated profile for Sage
  

If You Should Contact Sage Support

If the issue persists after trying all solutions:

• 
  
• Gather all details and screenshots
  
• Record the specific steps when the error appears
  
• Check Sage support articles for your specific error code
  
• Contact Sage technical help with all gathered information
  

By understanding these frequent Sage error codes and their solutions, you can efficiently troubleshoot issues and keep uninterrupted accounting operations.